Secure Parking Retail Services

Retail Parking Services

Bring Customers to your Door

Secure Parking Retail Parking ServicesThe misuse of free parking in designated parking areas is growing as the number of free car parks around an area is reduced. ‘Unauthorised’ parkers can severely effect the revenue of a business within a shopping centre as legitimate customers, that are unable to find a parking bay, take their business elsewhere.

Research indicates that an effectively operated and controlled car park can result in retail revenue increasing up to 25%. With SecureRetail parking solutions in place we will ensure there will always be parking available for legitimate customers.

Secure Parking has the experience, flexibility and technology to develop a tailored parking solution that specifically addresses the requirements of your car park, whether it is a standard free parking period or a Pay & Display operation.

Download Secure Retail Services BrochureClick Here

pay & display service

A Pay & Display car park offers a cost effective solution for a paid-parking operation. With the right balance of equipment, effective signage and ongoing enforcement, Secure Parking will ensure that parking is always available for legitimate customers.

Signage

The secret lies in the signage! We provide clear and compelling signage that informs drivers about the Terms and Conditions of parking in your car park and the penalties that will apply if they are not followed.

Our signage makes the Pay & Display process clear and easy to understand.

Equipment

Secure Parking can install the most advanced tamper-proof equipment that is easy for your customers to operate. We provide flexible equipment solutions that address your car park’s individual requirements, whether that be a free parking period or facilities to pay Non-compliance Breach Notices immediately.

Reporting

Secure Parking will provide you with transparent reporting – accounting for every dollar put into the machines.

Payment

Our equipment accepts both cash and credit cards. Credit card transactions are processed in real time to minimise the risks associated with fraudulent use of cards and we use an independent cash collection service to clear all equipment on a regular basis.

Who can benefit from our Pay & Display Services

The Pay & Display mode of operation is ideal for the following type of properties:

  • Small, medium and large car parks
  • Properties with limited capital expenditure budgets
  • Shopping Centres
  • Re-development sites where long tenure is not guaranteed
  • Car parks prone to security issues
  • Apartment complexes

The initial capital outlay and ongoing operating costs for this mode of operation are substantially lower than the installation of a traditional car park access control system.

 

time zone parking - licence plate recognition (LPR)

Traffic Management Services - Patrol carPatrolling car parks has traditionally been time consuming and labour intensive. Secure Parking has adopted the latest technology to maximise the efficiency of patrolling and enforcing car parks Terms and Conditions which allows us to provide you with an extremely cost effective service.

Traffic Monitoring Services (TMS) conducts regular vehicular patrols of our client’s car park. To maximise the efficiency of the patrols, TMS utilises an advanced mobile LPR system that combines state of the art cameras with accurate and proven software solutions.

TMS’ Licence Plate Recognition (LPR) solution is the most comprehensive on the market and ensures that parking abuse will be eliminated and that car bays will be available for legitimate shoppers.

Download LPR Fact SheetClick Here

Tenant Parking

If tenants are permitted to park in the car park, the LPR solution will not impact on this arrangement. A list of registered licence plates are uploaded into the LPR software as a ‘white-list’ allowing them to park in the car park without risk of infringement.


Time Zone Parking

Time Zone Parking can be effectively patrolled and enforced with TMS’ LPR solution. This gives you the ability to create shorter parking periods in the most convenient bays allowing higher bay turnover. 

 

Protect your parking bays

Enforcement

Through TMS, we issue a non-compliance breach notice which enables us to issue a demand for payment of liquidated damages for breach of contract. The non-compliance breach notice process and all follow up activity is treated with sensitivity.

Appeals Process

TMS pride themselves on customer service and believe their online appeals process is the most fair and equitable in the market. In the event that a parker has overstayed the maximum parking period but has evidence to indicate that they are a legitimate retail customer, TMS may revoke the breach notice if deemed suitable.

As not all parkers have access to the internet TMS directs them to appeal in writing or in some cases an appeal form is available from centre management.

Accredited Operator Scheme

AOS LogoSecure Parking is the first car park operator to receive accreditation under Parking Australia’s new Accredited Operator Scheme. This ensures we operate our monitoring of privately owned car parks under a strict code of practice.

 

Download TMS Code of PracticeClick Here